Research landlords before you sign a lease

Lived in their North Shore duplex for two years. Maintenance requests were handled within 48 hours, and they were always professional. Rent increases were reasonable and communicated well in advance.

Took three weeks to fix a broken heater in January. Communication was difficult—calls went to voicemail and emails took days for a response. Security deposit return was also delayed without explanation.

Best rental experience I've had in Chattanooga. The lease was clear and fair, they gave proper notice before any visits, and actually returned my full deposit. Would absolutely rent from them again.